A small public launch
We have built enough to let the market decide.
The research does not prove that customers want this exact platform. It does show that the problems are real. We have built a substantial set of products and supporting assets around those problems. The simplest way to learn whether people want it is to put it online and see whether they sign up, pay and keep using it.
Research with customers shows the same problems coming up again.
The main products and the assets needed to support them already exist.
We do not yet know who will sign up, pay or keep using it.
The current team can run it without pulling others away from their work.
Decision requestedAgree to a small public launch—not a new sales team or a larger group-wide project.
Why this platform exists
We know what teams are struggling with.
Phase 1 did not ask whether people wanted this exact platform. It showed four clear problems: research needs to be faster, the quality still needs to be high, findings need to reach more people and AI needs to help without taking the researcher out of the process.
Answer faster without cutting corners
Speed, scale and agility scored 8/10 in Ireland and 9/10 in the UK. Buyers were broadly satisfied with research quality; the frustration was pace.
- Quant Surveys
- Discussion Groups
- Guided Interviews
- Trust Centre
- Research Guard
Make insight travel beyond the debrief
Embedding insight scored 8/10 in Ireland and 7/10 in the UK. The problem was not how research was done; it was how findings reached the rest of the business and stayed useful.
- Insight Navigator
- Segment Lens
Spread access without losing control
Participants wanted more people to use research, but warned that dashboards and self-service tools can become tiring, strip away context and lead people to the wrong conclusion.
- AI Summaries
- Authentication, roles and permissions
Use AI throughout research without losing the researcher
Teams were trying general AI tools, but few had a clear, repeatable way to use them across the research process.
- Research designResearch Architect and Research Guard
- FieldworkGuided Interviews
- Analysis and reportingAI Summaries
- Finding and reusing researchInsight Navigator and Segment Lens
It tells us the problems are real and that what we have built is aimed at them. It does not tell us how many people will sign up, what they will pay or whether they will keep using it. A small public launch is how we find that out. Foresight and innovation were also high priorities, but they are not the first problem this launch is trying to solve.
What we have built
This is everything we have built up over time.
This is more than a list of features. We have built products, the secure systems behind them, customer and market knowledge, websites, sales material and a team that knows how to run it—all aimed at the problems described above.
major assets ready or already planned across four groups
Products
Nine tools for running research and making better use of the findings.- Ready
Quantitative research platform
Build, send and analyse surveys, then download or share the results.
9 ready · 2 near-ready11 components
Build surveys, add logic and review them with colleagues
ReadyRun and check surveys in multiple languages
ReadyRun one study across as many audiences as needed
ReadySend email invitations and test them before launch
ReadyBuild and save custom crosstabs
ReadySet detailed quotas and track them while fieldwork is live
ReadySplit questions or answer options evenly between participants
ReadySummarise survey results and ask questions with links to the source
ReadyDownload results as CSV, Excel, SPSS or a report
ReadyBuy PureSpectrum sample from inside the survey platform
Ready September 2026Send participants to a specialist platform for more complex research
Final QA - ReadyDirect Upload and multi-audience deployment ready
Discussion Groups
Run online discussions, invite participants and turn their responses into clear findings.
6 ready · 2 in final QA8 components
Set up and moderate online discussion activities
ReadyGuide participants through activities and collect their responses
ReadyRun one study across as many audiences as needed
ReadySend email invitations and test them before launch
ReadySummarise the main themes, highlights and opportunities
ReadyUpload invite lists directly or add participants one at a time
ReadySee all participants, label them and review individual responses
Final QADownload a PDF summary
Final QA - Ready
Guided Interviews
Run one-to-one interviews with an AI moderator and analyse many conversations at once.
- Ready
Panel solution
Manage the people who take part in research, from invitations and profiles to rewards and study access.
- Ready
Trust Centre
Checks survey-response quality while fieldwork is running and flags answers that may need review.
- Delivered · development QA remaining
Insight Navigator
Keeps past research in one place so people can find answers, see the source and reuse what the company already knows.
- Planned · September 2026
Segment Lens
Gives people across the company direct access to research-based personas while the research team keeps control of the underlying data.
- Planned · October–November 2026
Research Guard
Checks and improves questionnaires before fieldwork, helping less experienced researchers produce work to a senior standard.
- Planned · December 2026
Research Architect
Turns a brief into a research plan and first draft, then keeps the source material and findings together.
What makes the platform work
The secure sign-in, customer setup and testing needed to run the platform.- Ready
Secure sign-in and access controls
Gives people a secure way to sign in and controls what each person can see and do.
- Ready
Separate platform for each customer
Each customer gets their own separate version of the platform, so their data is not mixed with anyone else's.
- Ready
Automated customer setup
Lets the team create and prepare each customer's separate platform quickly and consistently.
- Ready358 functional tests validating 571 test cases
Automated product testing
Runs hundreds of checks to make sure the platform's most important tasks continue to work.
Website, sales and market work
The research, website and sales material needed to put the platform in front of buyers.- Ready
Public website
Explains the products, pricing and offer, and gives customers a clear route to sign up.
- Ready
Product demo website
Shows people what the platform and its products look like before they buy.
- Ready
Customer and market evidence
Direct product feedback and customer interviews that show the problems the platform is trying to solve.
- Ready
Competitor research
Research into the companies and products we will compete with.
- Ready
Sales and launch groundwork
Pricing, positioning, naming, proof, sales material and launch planning already developed.
Proof and people
A paying customer and a team that knows how to run and support the platform.- Ready
Paying customer
At least one customer already receives enough value from the platform to pay for it.
- Ready
Product and engineering team
Nine people who already know the product, the technology, the research process and the customers.
A notable change in strategy
We no longer need to build an enterprise sales team before we launch.
The original plan depended on hiring salespeople, coordinating promotion across the group and asking the founder and wider team to help sell it. The new plan lets the current team put the platform online and learn from real signups without waiting for any of that.
Enterprise-first
Hire an enterprise sales team and get the wider group ready to sell and promote the platform before putting it fully in public.
- Hire people to sell to large organisations
- Ask the founder and wider team to help promote and sell it
- Run live demos and support longer buying processes
- Coordinate a group-wide launch before we know the level of demand
Low-touch public release
Put the existing platform online with a simple seat-based subscription and see who signs up.
- One public offer for one to five seats
- Customers can sign up, pay, enter the platform and cancel without a sales call
- Desmond runs LinkedIn, advertising and day-to-day promotion
- The other businesses can help promote it later, when they are ready
The platform can stay live while other work continues. Desmond runs the first promotion; the wider businesses can join later without holding up the launch.
Definition of launch
A customer can find it, buy it, enter it and use it.
Launch has a simple meaning: the platform is public and a customer can understand it, pay for it and start using it. It does not mean every planned product is finished, we have hired a sales team or the whole group must promote it at once.
- 01
The website and offer are public.
- 02
A customer can understand the price, what is included, the limits and the support they will receive.
- 03
They can start a subscription or trial with a card for one to five seats.
- 04
Their own separate platform and administrator account are created for them.
- 05
They can invite colleagues and complete a real research project.
- 06
They can manage seats and payments, cancel if needed and know who to contact for help.
We connect the working product to a public offer, keep it available, run a small campaign and let signups, payments and use show whether demand exists.
What is left
There is a clear list left, and every item has an owner.
We do not need to build another product or hire a sales team. We only need to finish the practical work that lets customers sign up, pay and use what already exists.
Every task sits with the current platform team and the people already involved.
- 01Owner: Gary
Finish the customer and compliance paperwork
Complete the security, privacy, data-handling and customer trust documents needed for the live platform.
- 02Platform team
Set up Stripe
Let customers subscribe, pay, receive invoices, manage billing and cancel online.
- 03Platform team
Connect signup to each customer's platform
Make sure every new organisation and user is sent to the correct separate platform.
- 04Platform team
Test signup end to end
Test the full journey from the website and payment through account setup, sign-in and first use.
- 05Platform team
Finish the self-serve demo
Add a short walkthrough so people can understand the existing demo without someone presenting it live.
- 06Platform team
Finish and publish the website
Add the approved name, offer, legal wording and proof, complete the final checks and publish it.
- 07Platform team
Run the launch campaign
Run the agreed LinkedIn and paid promotion, track signups and use a waitlist after ten organisations.
Release boundary
Small enough for the current team to run. Public enough to test real demand.
- One public per-seat offer
- One to five seats per organisation
- Ten-organisation initial cap
- A fixed advertising budget
- No custom builds for early customers
- No work required from another group business
Decision register
Five decisions from Declan, then the team takes it from there.
These are the only decisions needed for this smaller launch. Once they are agreed, Desmond and the platform team can finish the work without drawing the founder or wider businesses into day-to-day delivery.
- 01
Put the platform live
Needs DeclanDecision neededApprove a small public launch that the current team can run without hiring a sales team or asking the other group businesses to take on work.
Recommended answerLaunch publicly, stop at ten organisations for the first release and do not promise custom work.
What happens nextDesmond and the platform team finish the release, run it and report what customers actually do.
- 02
Use one simple seat-based offer
Needs DeclanDecision neededApprove one subscription for one to five seats, including the launch price, what is included and the support customers will receive.
Recommended answerStart with one easy-to-understand offer instead of creating enterprise packages before we know what people want.
What happens nextThe team adds the agreed offer to the website, payment flow and customer setup.
- 03
Confirm the public name and proof
Needs DeclanDecision neededConfirm the name and brand we can put on the public website, and which customer examples or claims we are allowed to publish.
Recommended answerUse the current direction for this launch unless there is a specific reason it cannot go public.
What happens nextThe team applies the approved name, brand and proof to the website and launch material.
- 04
Confirm who sells it and approve the online terms
Needs DeclanDecision neededConfirm which company the customer buys from and approve the privacy, terms, data-processing documents and signatures needed for online sales.
Recommended answerUse one clearly named seller and complete only the documents needed for this self-service offer.
What happens nextGary and the platform team finish the paperwork and add it to the signup and payment journey.
- 05
Set the advertising limit
Needs DeclanDecision neededApprove the maximum amount Desmond can spend testing LinkedIn and other paid promotion.
Recommended answerStart with a small fixed budget and pause or use a waitlist once the first ten organisations have signed up.
What happens nextDesmond runs the campaign and reports signups, paying customers and use of the platform.
Once these five decisions are made, the launch belongs to Desmond and the platform team. No new sales hires and no work from the other businesses are required.