In reviewPrivate betaOwner: Desmond

Artifact

Pricing conversation sheet

Draft founder-facing commercial cheat sheet for live pricing conversations in private beta.

This is a draft founder cheat sheet for live pricing conversations in private beta.

What this sheet is for

  • anchor pricing conversations without improvising
  • explain the commercial model simply
  • keep the beta posture consistent across calls
  • help the founder decide what to share now versus later

Recommended beta pricing posture

  • Keep the conversation commercial, not secretive
  • Use indicative pricing anchors rather than pretending every deal is fixed in advance
  • Keep detailed commercial shaping inside the live conversation

In plain language:

  • show that we know how the product is priced
  • give enough range to feel serious
  • avoid over-committing before pilot scope, delivery mode, and team setup are clear

Suggested talk track

Use this as the default explanation:

  • "We price the platform by the level of system a team needs, not just by seats."
  • "If you only want one tool, we can do seat pricing. If you want the connected system, pricing starts at Foundation."
  • "The quality and trust layer is built in throughout, so teams are not paying extra just to make the research usable."
  • "When we talk budget, we usually anchor first against tool spend you already have, then look at the hours and rework this should save."
  • "For private beta, we are happy to talk in indicative ranges first, then shape the final proposal around the workflows, support model, and organisational reach involved."

Indicative pricing anchors

Starter / point solution

  • GBP 220 per seat per month
  • Best for: teams that want one tool only, not the connected platform
  • Use when: someone wants a better survey tool, a better discussion forum, or a standalone questionnaire reviewer without the wider system

Foundation

  • From GBP 1,500 per month
  • Best for: teams that want research run on the platform to stay connected, reusable, and easier to build on
  • Use when: the buyer wants access to the real connected platform rather than a point solution
  • Working beta scope can still land around GBP 1,500 to GBP 3,000 per month depending on workflow, support, and team setup

Growth

  • GBP 5,000 to GBP 10,000 per month
  • Best for: teams that want imported past work connected across methods so insight travels further and the business can keep learning from it
  • Use when: they need platform-run research plus external research connected and queryable together

Enterprise

  • GBP 15,000 to GBP 40,000+ per month
  • Best for: broader organisational access, governance, and deeper infrastructure value
  • Use when: multiple teams or markets need direct access to customer knowledge

What is always included

  • the quality / trust layer is built in at every level
  • platform pricing covers the system itself
  • respondent / sample costs are billed separately as pass-through usage

How connected evidence changes by tier

  • Foundation connects studies run on <un>peel so research does not disappear after the project ends.
  • Growth adds imported external research, so platform-run studies and past work can be connected and queried together.
  • Enterprise extends that connected evidence system across broader organisational access, governance, and infrastructure needs.

What to say about pilots

  • "Private beta conversations will usually start with scope, workflow, and support level first."
  • "For strategic named-brand or especially high-signal accounts, we may use a free pilot with a clear quote path if the work delivers value."
  • "That free strategic lane should be reserved for accounts with strong logo or signal value, strong product learning value, and a believable path to paid conversion."
  • "For other buyers, we should usually move into a paid pilot or Foundation pricing earlier."
  • "If we structure a pilot, we then define the bridge into annual pricing once the pilot shape is agreed."
  • "The exact commercial shape may vary slightly if the beta is sold as high-touch assisted delivery rather than pure software access."

What not to say

  • do not describe the model as purely seat-based SaaS
  • do not lead with Starter if the buyer is clearly asking for the full connected system
  • do not make free pilot sound like the default for everyone
  • do not imply every customer gets the same fixed beta deal regardless of scope
  • do not position trust as a paid add-on
  • do not over-explain future outcome-based pricing in first conversations

Founder choices still open

  • How much pricing should be public on the website
  • Whether the beta stays mainly conversation-led or exposes more detail up front
  • How pilot-to-annual pricing is framed once the first private beta customers convert

Draft usage note

Treat this as founder review material for now. Once approved, it can become:

  • a pricing appendix in the sales deck
  • a short pricing FAQ
  • a proposal section for private beta conversations