Key takeaways
- The repo already contains a coherent value-based pricing architecture from point solutions through enterprise infrastructure.
- Packaging is aligned to workflow scope, knowledge value, and organisational reach rather than crude seat growth.
- The commercial shape is still partly coupled to delivery mode: enterprise SaaS is the default, but assisted and software-under-service pilot motions remain open in strategy.
- The biggest missing pieces are beta pricing posture, pilot-to-paid rules, contracting assets, and willingness-to-pay proof.
- External market context supports the direction: Vista validates making the connected evidence layer economically meaningful, and Coatue validates exploring outcome-style packaging beyond simple seat counts.